Not Cooling
The refrigeration system runs but the room or cabinet fails to pull down to setpoint — the most common emergency fault across cold rooms and freezer rooms.
What Causes Not Cooling
- 01Refrigerant undercharge from a leak
- 02Compressor not pumping (valve or winding failure)
- 03Iced or blocked evaporator coil restricting airflow
- 04Faulty condenser fan or fouled condenser raising head pressure
- 05Stuck or burned contactor not energising the compressor
- 06Thermostat or controller not calling for cooling
How We Diagnose It
- 01Confirm compressor is energised and actually pumping
- 02Compare suction and discharge pressures to normal
- 03Inspect evaporator frost pattern and airflow
- 04Check condenser cleanliness and fan operation
- 05Verify controller output and sensor reading
Equipment Affected
Speak to a Reyds Technician
Cold chain failure costs stock by the minute. Call or WhatsApp now — a technician is dispatched to your suburb and interim holding steps are confirmed on the phone.
Not Cooling — FAQ
What causes not cooling?
Common causes include refrigerant undercharge from a leak, compressor not pumping (valve or winding failure), iced or blocked evaporator coil restricting airflow. We confirm the specific cause through structured testing before replacing any parts.
Is not cooling an emergency?
If it affects product temperature, treat it as an emergency. Call or WhatsApp 069 268 0988 and we dispatch a technician with interim stock-saving steps.
Do you repair this fault across Gauteng?
Yes — across all ten Gauteng districts and their suburbs, with 24/7 response.